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FAQ: eCaseView

Court Records Search

eCaseView

Using eCaseView, you may search civil, criminal and traffic cases as well as view and print case documents. eCaseView provides easy access to case information including court dates, charges, sentences, complaints, parties, document images (viewable from late 2008) and more.

The following case types are not available in eCaseView (no data or documents):

  • Juvenile
  • Adoption
  • Mental health
  • Tuberculosis

Only the attorney of record can see document images for the following case types:

  • Guardianship
  • Probate
  • Family

General Questions

Privacy and VOR

General Questions

What is eCaseView?

eCaseView allows any member of the public to search and view detailed information about civil, criminal and traffic cases filed in Palm Beach County, including charges, dispositions, sentences, court dates, complaints, parties and more. Images of case documents from late 2008 forward are also viewable online.

Is there a cost to use eCaseView?

No, there is no charge for this service. You may view and print documents from your own computer for free.

Do I need to register to use eCaseView?

No, you do not need to register to use eCaseView to search for case information and view documents. Anyone can use eCaseView, without registering, to search by name, case number, citation number, offense date, court type, or case type.

Registered users see the same data and documents as public (non-registered) users, but they are also able to search by additional criteria: date of birth, incident number, arrest date, booking number and driver’s license number. If you would like the ability to perform these advanced searches, download and submit the eCaseView user registration form. Registration is free.

Attorneys who register as users and include their Bar number will have the same advanced search options as other registered users, plus they will be able to see driving records for cases in which they are the attorney of record. Also, only the attorney of record can see document images for guardianship, probate and family cases.

Do I need special software to search court records on my computer?

No, all you need is a web browser and internet access. eCaseView is compatible with most browsers that are used on Microsoft Windows and Mac OS computers as well as tablets and smartphones. eCaseView works best in the latest versions of Internet Explorer, Edge, Chrome, Firefox and Safari.

The latest version of the free Adobe Reader is recommended for viewing document images. Document images are in PDF format.

Microsoft Silverlight is not needed to use eCaseView.

On older systems or those using older software, users may have difficulty printing document images.

How can I view my court date and location?

After performing a search and locating the desired case, you may select the Court Events tab to display the relevant court information, including date, time, and location. Court events are used in limited cases, such as criminal, small claims and domestic violence. If you are unable to find a court date under the court event tab, please review the docket for possible hearing notices.

How do I sort the data I'm seeing in eCaseView?

Within each screen, if the data is displayed in columns and the column heading is underlined, it may be sorted. Place your mouse over the column heading and click to sort in ascending order, click again to sort in descending order.

Why do some docket entries not have images?

Within a court case, there are many court events that do not generate a document but are displayed on the case docket. There will be no associated image for these events. Or, your security access could prohibit you from seeing the image.

How far back does the data in eCaseView go?

Case data in eCaseView goes back to approximately 1976. Document images are available beginning in late 2008. Case data and images are maintained pursuant to Florida’s retention rules. Therefore, some older information or documents may have been purged from the Clerk & Comptroller’s systems.

Can I reschedule a court date for a citation or any type of case?

No. Rescheduling of court dates must be handled in the Clerk’s office.

Will all cases and case documents be viewable?

Cases or documents that have been sealed, expunged or are confidential pursuant to general law will not be viewable.

Pursuant to Florida Supreme Court Administrative Order 15-18, juvenile, probate, mental health, guardianship, domestic violence and family are not available to the public over the internet. Registered attorneys of record can view their family and domestic violence cases.

The following case types are not available in eCaseView (no data or documents):

  • Juvenile
  • Adoption
  • Mental health
  • Tuberculosis

Only the attorney of record can see document images in eCaseView for the following case types:

  • Guardianship
  • Probate
  • Family

All case documents viewed in eCaseView are redacted to protect confidential information, pursuant to Florida law.

What are the black boxes I see covering information in some documents?

Confidential information in a document is “redacted” by covering the information with a black bar. Social security or bank account numbers, victim information, medical records and other confidential information pursuant to Florida Rule of Judicial Administration 2.420 are redacted before documents become viewable online.

What does the case status "Sealed / Non Public" mean?

For Sealed / Non Public cases, only the case number can be viewed in eCaseView.

How do I print the entire docket of a case?

While on the case's 'Dockets & Documents' tab, change the 'Page Size' drop down on the right of the screen to 'All.' Then print the web page using your internet browser's print function.

Why does it say "Not a Certified Copy" across the document? Can it be taken off?

The documents viewed in eCaseView are not certified copies. To obtain a certified copy without the watermark across the document, please visit one of our courthouse locations.

How do I get a certified copy?

To obtain a certified copy of a document, please visit one of our courthouse locations.

Why can't I see mental health, juvenile, adoption or tuberculosis cases?

The following case types are not available in eCaseView (no data or documents):

  • Juvenile
  • Adoption
  • Mental health
  • Tuberculosis
What can't I see document images for family, probate or guardianship cases?

Only the attorney of record can see document images in eCaseView for the following case types:

  • Guardianship
  • Probate
  • Family
Who do I contact for technical assistance regarding eCaseView?

Please contact the Clerk & Comptroller’s office at eCaseView-Support@mypalmbeachclerk.com for assistance. You may find immediate answers to common questions by checking the eCaseView user guide.

Who do I contact if I have questions regarding a case I have looked up?

For questions about a case, please contact clerkweb@mypalmbeachclerk.com.

 

Privacy and VOR Questions

Will my personal information be made public?

Protecting privacy is our top priority.

Protected information such as social security or bank account numbers, victim information, certain medical/clinical records and other confidential information pursuant to Florida Rule of Judicial Administration 2.420 will continue to be protected through the redaction of documents. Pursuant to Florida Rule of Judicial Administration 2.425, the filer is responsible for minimizing sensitive information such as a person’s birth date limited to the year of birth, social security numbers, bank account numbers and credit card numbers before filing a document.

Driver’s license records will not be available except to the attorney of record for a case.

Certain documents that could likely contain protected information will initially be “Viewable on Request” (VOR) only and must be reviewed by Clerk staff before they are made available online.

Cases or documents that have been sealed, expunged or are confidential pursuant to general law will not be viewable.

 The following case types are not available in eCaseView (no data or documents):

  • Juvenile
  • Adoption
  • Mental health
  • Tuberculosis

Only the attorney of record can see document images in eCaseView for the following case types:

  • Guardianship
  • Probate
  • Family

What is View on Request (VOR)?

Protecting privacy is our top priority.

To protect sensitive and confidential information that may be contained in case records, certain documents will initially only be viewable upon request. These documents will be marked with a lock icon in eCaseView.

The first user wishing to view such a document – whether they are an attorney, registered user or anonymous public – must request it through eCaseView. Clerk staff will then review the document to confirm accurate redaction of all sensitive and confidential information. Once the document is approved, it will be available to view by all users going forward (subsequent users will not need to submit another VOR request).

Generally, documents will be reviewed and approved for viewing within 3 business days – taking into account the size of the document, the amount of potentially sensitive/confidential information contained within it and the current review workload.

I requested multiple VOR documents, but the email I received only says one of those documents is ready to view. What happened to the other documents I requested?

The other documents may still be in processing.

If you request multiple VOR documents, you may not get them all back at the same time. You will receive a separate email when each document is ready to view.

Generally, documents will be reviewed and approved for viewing within 3 business days – taking into account the size of the document, the amount of potentially sensitive/confidential information contained within it and the current review workload.

Documents containing highly sensitive information may take longer to complete the VOR process.

How can I have protected information removed from the documents on the Clerk’s website?

Florida law contains provisions that protect the display of certain information in court case records on publicly available Internet websites. In accordance with Florida Statute and the Florida Rules of Judicial Administration, the following information may be eligible for redaction:

  • Social Security numbers
  • Bank account numbers
  • Credit or debit card numbers
  • Victim information
  • Minor’s name when a victim in specific criminal charges
  • Clinical, medical and health records
  • Other items as specified by law

The Clerk & Comptroller uses both electronic and manual processes to redact, or black out, protected information contained in court documents posted online. If such information is inadvertently released, it should be reported so that the images of these documents can be redacted on the website.

To request redaction of protected information from documents on the public website, contact the Clerk’s office at eCaseView-Support@mypalmbeachclerk.com. Include the case number, document name and date, document page number and type of confidential information contained in the document to be reviewed.

The eCaseView website says a document is “in processing.” What does that mean?

Check back later to see if the document has become available or is ready to VOR.

Documents that are “in processing” are either still being entered into our system or are waiting for the VOR process to complete.

 

Attorney Questions

I’m an attorney. Do I need to register to use eCaseView?

You do not need to register to use eCaseView to search for case information and view documents. Anyone can use eCaseView, without registering or logging in, to search by name, case number, citation number, offense date, court type, or case type.

Registered users see the same data and documents as public (non-registered) users, but they are also able to search by additional criteria: date of birth, incident number, arrest date, driver's license number and booking number. If you would like the ability to perform these advanced searches, download the eCaseView user registration form and follow the instructions to complete and submit it. Registration is free.

Attorneys who register as users and include their Bar number will have the same advanced search options as other registered users, plus they will be able to see driving records for cases in which they are the attorney of record.

Only the attorney of record can see document images in eCaseView for the following case types:

  • Guardianship
  • Probate
  • Family

The attorney registration form must be notarized and returned by email or fax. Or, you can bring the form in person to the Clerk’s office and a Clerk will certify it for you.

I’m an attorney and I’m a registered user of ShowCase Web. Do I need to register again to use eCaseView?

Yes, the Florida Supreme Court requires that attorneys re-register using a new form.

The form must be notarized and returned by email or fax. Or, you can bring the form in person to the Clerk’s office and a Clerk will certify it for you.

However, you do not need to register at all to use eCaseView to search for case information and view documents. Anyone can use eCaseView, without registering or logging in, to search by name, case number, citation number, offense date, court type, or case type.

Attorneys who register as users and include their Bar number will have advanced search options, plus they will be able to see driving records for cases in which they are the attorney of record.

Only the attorney of record can see document images in eCaseView for the following case types:

  • Guardianship
  • Probate
  • Family
I’m an attorney. Can I view unredacted documents online?

No, only redacted images are viewable through eCaseView.

I’m an attorney. Why are some documents locked as Viewable on Request (VOR), and why can’t I see them right away?

Protecting privacy is our top priority.

To protect sensitive and confidential information that may be contained in case records, certain documents will initially only be viewable upon request. These documents will be marked with a lock icon in eCaseView.

The first user wishing to view such a document – whether they are an attorney, registered user or anonymous public – must request it through eCaseView. Clerk staff will then review the document to confirm accurate redaction of all sensitive and confidential information. Once the document is approved, it will be available to view by all users going forward (subsequent users will not need to submit another VOR request).

Generally, documents will be reviewed and approved for viewing within 3 business days – taking into account the size of the document, the amount of potentially sensitive/confidential information contained within it and the current review workload.

Documents will still be available in person at public computers in all Clerk’s office locations if you do not want to wait for the online VOR process to complete.

Can I still use ShowCase web to view case data and documents?

ShowCase web will remain available for a limited time during the transition to eCaseView.

 

Justice Partner Questions

As a justice partner, do I need to register to use eCaseView?

No. Justice partners will continue to use ShowCase web while on the County network. Your access to ShowCase web is not changing.

eCaseView is an online image viewing system that will allow the public to view redacted document images through the Clerk’s website.

You are welcome to use eCaseView when you are not on the County network to see publicly viewable, redacted case documents online.

 

 

 

 

 

 

 

 

 

 

 

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