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News Release

Clerk & Comptroller services temporarily suspended for technology overhaul

Starting on Thursday, January 14, many services will be unavailable

WEST PALM BEACH, FLA. (January 11, 2016) – The internet has woven itself into American life. In 1989, the World Wide Web was born; fast forward two decades and most citizens send and receive information at the click of a button. Government agencies must find new ways to be innovative and keep up with changing technology.

Clerk & Comptroller Sharon Bock and her staff are working to migrate hundreds of thousands of civil cases to a state-of-the-art case web-based maintenance system. To complete the conversion process, many Clerk systems will temporarily be offline starting January 14, 2016. This project is the next step towards making court document images accessible online to the public by mid-2016.

“I remain committed to leveraging technology to make the services offered to the citizens of Palm Beach County more efficient and effective today and in the future,” said Clerk Sharon Bock. “Our new system paves the way for free, public online access to court document images.”

Online services unavailable Thursday, January 14, at 5 p.m. – Tuesday, January 19, at 8 a.m.:

  • Court records searches and dockets (includes all data and images for civil, criminal and traffic cases)
  • Traffic citation payments
  • Scheduling of traffic hearings
  • Clerk Cart reports
  • Official Records FTP service

Note: The Clerk’s office will not begin processing electronic documents submitted until Tuesday, January 19.

On Friday, January 15, only the Clerk’s offices in West Palm Beach and Belle Glade will be open to the public for limited services. Access to all civil, criminal and traffic court case data and document images will be unavailable, and significantly longer than usual wait times are expected.

For more information, visit www.mypalmbeachclerk.com.

The Florida Constitution established the independent office of the Clerk & Comptroller as a public trustee, responsible for safeguarding public records and public funds. Clerk Sharon Bock is directly elected by and accountable to Palm Beach County residents. In addition to the roles of Clerk of the Circuit Court, County Recorder and Clerk of the Board of County Commissioners, the Clerk & Comptroller is the Chief Financial Officer, Treasurer and Auditor for Palm Beach County.

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