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News Release

Clerk & Comptroller’s Office Now Accepting Credit Card Payments Over the Phone for Traffic Tickets and Criminal Court Fines and Fees

WEST PALM BEACH, FLA. (July 13, 2018) – Clerk & Comptroller Sharon R. Bock's office is now accepting credit card payments over the phone for those with traffic tickets and criminal court fines or fees. The service is designed to make it easier for customers to meet their court-ordered financial obligations.

The Clerk's office has contracted with nCourt, an independent payment processing company, to accept phone payments from customers who wish to pay by credit card.

To use the service, customers call the Clerk's customer call center at (561) 355-2994 between the hours of 8 a.m. and 4 p.m. Monday through Friday. A Clerk employee will verify the amount owed before seamlessly transferring the caller to an nCourt representative to complete the credit card transaction. A 6 percent service charge from nCourt is added to the payment amount for each credit card transaction.

Before the launch of this new service, customers with criminal fines, fees or payment plans were required to make payments either by mail or in person.  This service gives them a more convenient way to comply with their court obligations.

For more information about the Clerk's office, please visit www.mypalmbeachclerk.com.

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About the Clerk & Comptroller, Palm Beach County
The Florida Constitution established the independent office of the Clerk & Comptroller as a public trustee, responsible for safeguarding public records and public funds. Clerk Sharon Bock is directly elected by and accountable to Palm Beach County residents. In addition to the roles of Clerk of the Circuit Court, County Recorder and Clerk of the Board of County Commissioners, the Clerk & Comptroller is the Chief Financial Officer, Treasurer and Auditor for Palm Beach County.

 

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