For security purposes, you must use a VPN (virtual private network) to access eCaseView from outside of the United States.  The Clerk of the Circuit Court & Comptroller’s office does not explicitly endorse a specific VPN. Any VPN that simulates the user’s traffic as originating in the United States should be sufficient to access eCaseView and eCertify. Here is one option:

1. Navigate to https://account.protonvpn.com/signup/account and select Get Free to create a ProtonVPN account.
2. Follow the steps on the page to create an account.
3. Once your account is created, select the appropriate ProtonVPN Client depending on what kind of computer you are using (Windows/Linux/MacOS, etc.) to download the VPN.
4. Install the application.
5. Open the application and sign in.
6. Once signed in, select to use the United States on the left side of the application as your IP country of origin.
7. You should now be able to access eCaseView and eCertify without issue. Remember to disable the VPN after you complete the eCaseView or eCertify transaction, or your computer will run slower than usual.
   
   

eCaseView allows any member of the public to search and view detailed information about civil, criminal and traffic cases filed in Palm Beach County, including charges, dispositions, sentences, court dates, complaints, parties and more. Images of case documents from late 2008 forward are also viewable online.

No, there is no charge for this service. You may view and print uncertified documents from your own computer for free. Electronic certified court documents may be ordered online for $8 per document plus 3.5% payment processing fee.

No, you do not need to register to use eCaseView to search for most case information and view certain documents. Anyone can use eCaseView, without registering, to search by name, case number, citation number, offense date, court type, or case type.

Registered users are able to search by additional criteria: date of birth, incident number, arrest date, booking number and driver’s license number.

Only registered users or the attorney of record can see document images for the following case types.

• Mental Health
• Guardianship
• Probate
• Family

If you would like the ability to perform these advanced searches, download and submit the eCaseView user registration form. Registration is free.

Attorneys who register as users and include their Bar number will have the same advanced search options as other registered users, plus they will be able to see driving records for cases in which they are the attorney of record. Registered attorneys can also view document images for juvenile and adoption cases for cases in which they are the attorney of record.

No, all you need is a web browser and internet access. eCaseView is compatible with most browsers that are used on Microsoft Windows and Mac OS computers as well as tablets and smartphones. eCaseView works best in the latest versions of Edge, Chrome, Firefox and Safari.

The latest version of the free Adobe Reader is recommended for viewing document images. Document images are in PDF format.

On older systems or those using older software, users may have difficulty printing document images.

After performing a search and locating the desired case, you may select the Court Events tab to display the relevant court information, including date, time, and location. Court events are used in limited cases, such as criminal, small claims and domestic violence. If you are unable to find a court date under the court event tab, please review the docket for possible hearing notices.

Within each screen, if the data is displayed in columns and the column heading is underlined, it may be sorted. Place your mouse over the column heading and click to sort in ascending order, click again to sort in descending order.

Within a court case, there are many court events that do not generate a document but are displayed on the case docket. There will be no associated image for these events. Or, your security access could prohibit you from seeing the image.

Case data in eCaseView goes back to approximately 1976. Document images are available beginning in late 2008. Case data and images are maintained pursuant to Florida’s retention rules. Therefore, some older information or documents may have been purged from the Clerk of the Circuit Court & Comptroller’s systems.

No. Rescheduling of court dates must be handled in the Clerk’s office.

Cases that have a status of Sealed / Non Public and certain case types cannot be viewed in eCaseView.

The following case types are not available in eCaseView (no data or documents).

• Juvenile (except for the attorney of record)
• Adoption (except for the attorney of record)
• Marchman Act
• Tuberculosis
• Sexting infractions
• Guardianship settlements
• Pre-need guardian
• Mental health cases filed by adult protective services
• Baker Act
• Petitions for Injunctions until the respondent has been served

Only registered users or the attorney of record can see document images for the following case types.

• Mental Health
• Guardianship
• Probate
• Family

Confidential information in a document is “redacted” by covering the information with a black bar. Social security or bank account numbers, victim information, medical records and other confidential information pursuant to Florida Rule of Judicial Administration 2.420 are redacted before documents become viewable online.

For Sealed / Non Public cases, only the case number can be viewed in eCaseView.

While on the case's 'Dockets & Documents' tab, change the 'Page Size' drop down on the right of the screen to 'All.' Then print the web page using your internet browser's print function.

The free documents viewed in eCaseView are not certified copies. To obtain a certified copy without the watermark across the document, you may order an electronic certified court document online or visit one of our courthouse locations.

Order electronic certified court documents online. To obtain a certified copy of a document in person, please visit one of our courthouse locations.

The following case types are not available in eCaseView (no data or documents).

• Juvenile (except for the attorney of record)
• Adoption (except for the attorney of record)
• Marchman Act
• Tuberculosis
• Sexting infractions
• Guardianship settlements
• Pre-need guardian
• Mental health cases filed by adult protective services
• Baker Act
• Petitions for Injunctions until the respondent has been served

Only registered users or the attorney of record can see document images in eCaseView for the following case types:

• Guardianship
• Probate
• Mental Health
• Family

Please contact the Clerk of the Circuit Court & Comptroller’s office at eCaseView-Support@mypalmbeachclerk.com for assistance. You may find immediate answers to common questions by checking the eCaseView user guide.

For questions about a case, please contact clerkweb@mypalmbeachclerk.com.

Protecting privacy is our top priority.

Protected information such as social security or bank account numbers, victim information, certain medical/clinical records and other confidential information pursuant to Florida Rule of Judicial Administration 2.420 will continue to be protected through the redaction of documents. Pursuant to Florida Rule of Judicial Administration 2.425, the filer is responsible for minimizing sensitive information such as a person’s birth date limited to the year of birth, social security numbers, bank account numbers and credit card numbers before filing a document.

Driver’s license records will not be available except to the attorney of record for a case.

Certain documents that could likely contain protected information will initially be “Viewable on Request” (VOR) only and must be reviewed by Clerk staff before they are made available online.

Cases or documents that have been sealed, expunged or are confidential pursuant to general law will not be viewable.

The following case types are not available in eCaseView (no data or documents).

• Juvenile (except for the attorney of record)
• Adoption (except for the attorney of record)
• Marchman Act
• Tuberculosis
• Sexting infractions
• Guardianship settlements
• Pre-need guardian
• Mental health cases filed by adult protective services
• Baker Act
• Petitions for Injunctions until the respondent has been served

Only registered users or the attorney of record can see document images for the following case types.

• Mental Health
• Guardianship
• Probate
• Family

Protecting privacy is our top priority.

To protect sensitive and confidential information that may be contained in case records, certain documents will initially only be viewable upon request. These documents will be marked with a lock icon in eCaseView.

The first user wishing to view such a document – whether they are an attorney, registered user or anonymous public – must request it through eCaseView. Clerk staff will then review the document to confirm accurate redaction of all sensitive and confidential information. Once the document is approved, it will be available to view by all users going forward (subsequent users will not need to submit another VOR request).

Generally, documents will be reviewed and approved for viewing within 3 business days – taking into account the size of the document, the amount of potentially sensitive/confidential information contained within it and the current review workload.

While a VOR document is being reviewed, a clock icon will be shown. Any user may click on the clock icon to request email notification when the document is ready to view online.

The other documents may still be in processing.

If you request multiple VOR documents, you may not get them all back at the same time. You will receive a separate email when each document is ready to view.

Generally, documents will be reviewed and approved for viewing within 3 business days – taking into account the size of the document, the amount of potentially sensitive/confidential information contained within it and the current review workload.

Documents containing highly sensitive information may take longer to complete the VOR process.

Florida law contains provisions that protect the display of certain information in court case records on publicly available Internet websites. In accordance with Florida Statute and the Florida Rules of Judicial Administration, the following information may be eligible for redaction:

• Social Security numbers
• Bank account numbers
• Credit or debit card numbers
• Victim information
• Minor’s name when a victim in specific criminal charges
• Clinical, medical and health records
• Other items as specified by law

The Clerk of the Circuit Court & Comptroller uses both electronic and manual processes to redact, or black out, protected information contained in court documents posted online. If such information is inadvertently released, it should be reported so that the images of these documents can be redacted on the website.

To request redaction of protected information from documents on the public website, contact the Clerk’s office at eCaseView-Support@mypalmbeachclerk.com. Include the case number, document name and date, document page number and type of confidential information contained in the document to be reviewed.

Documents that are “in processing” and have a clock icon are waiting for the "View on Request" (VOR) process to complete.

While a VOR document is being reviewed, a clock icon will be shown. Any user may click on the clock icon to request email notification when the document is ready to view online. Or, you may check back later to see if the document has become available.

You do not need to register to use eCaseView to search for case information and view documents. Anyone can use eCaseView, without registering or logging in, to search by name, case number, citation number, offense date, court type or case type.

Only registered users or the attorney of record can see document images in eCaseView for the following case types:

• Guardianship
• Probate
• Family
• Mental Health

Attorneys who register as users and include their Bar number will be able to see driving records for cases in which they are the attorney of record. Registered attorneys can also view document images for juvenile and adoption cases for cases in which they are the attorney of record.

Registered users also can search by additional criteria: date of birth, incident number, arrest date, driver's license number and booking number.

The attorney registration form must be notarized and returned by email or fax. Or, you can bring the form in person to the Clerk’s office and a Clerk will certify it for you. Registration is free.

Yes, the Florida Supreme Court requires that attorneys re-register using a new form.

The form must be notarized and returned by email or fax. Or, you can bring the form in person to the Clerk’s office and a Clerk will certify it for you.

However, you do not need to register at all to use eCaseView to search for case information and view documents. Anyone can use eCaseView, without registering or logging in, to search by name, case number, citation number, offense date, court type, or case type.

Attorneys who register as users and include their Bar number will have advanced search options, plus they will be able to see driving records for cases in which they are the attorney of record. Registered attorneys can also view document images for juvenile and adoption cases for cases in which they are the attorney of record.

Only registered users or the attorney of record can see document images in eCaseView for the following case types:

• Guardianship
• Probate
• Family
• Mental Health

No, only redacted images are viewable through eCaseView.

Protecting privacy is our top priority.

To protect sensitive and confidential information that may be contained in case records, certain documents will initially only be viewable upon request. These documents will be marked with a lock icon in eCaseView.

The first user wishing to view such a document – whether they are an attorney, registered user or anonymous public – must request it through eCaseView. Clerk staff will then review the document to confirm accurate redaction of all sensitive and confidential information. Once the document is approved, it will be available to view by all users going forward (subsequent users will not need to submit another VOR request).

Generally, documents will be reviewed and approved for viewing within 3 business days – taking into account the size of the document, the amount of potentially sensitive/confidential information contained within it and the current review workload.

Documents will still be available in person at public computers in all Clerk’s office locations if you do not want to wait for the online VOR process to complete.

ShowCase web will remain available for a limited time during the transition to eCaseView.

No. Justice partners will continue to use ShowCase web while on the County network. Your access to ShowCase web is not changing.

eCaseView is an online image viewing system that will allow the public to view redacted document images through the Clerk’s website.

You are welcome to use eCaseView when you are not on the County network to see publicly viewable, redacted case documents online.

1. Go to www.clerkecertify.com and click on the yellow "Receipt Lookup" button or "Receipt Lookup" at the top of the page. Enter the order's receipt number and the email address used for your transaction to retrieve the document.
2. If the document is not found, you may have mistyped your email address. Please contact our Records Service Center for assistance at ORWEB@mypalmbeachclerk.com or 561-355-2932.

Triedata, our E-Certify vendor, charges a $6 processing fee per document for the online convenience, and the Clerk charges the $2 statutory certification fee per document. The payment processor, MyFloridaCounty, applies a 3.5% surcharge for credit card, debit card, Google Pay and Apple Pay transactions.

eCertification offers superior security to the wet stamps used previously. Notwithstanding, eCertification technology is new and not all banks are aware of the change. If your bank requires the “in full force and effect” stamp on the document, bring the letter to our office and we will wet stamp it for you at no additional charge. Please note that revoked letters are ineligible for certification.

1. Go to eCaseView and search for the case you need.
2. Click on the cart icon to the left of a document to add it to your E-Certify shopping cart.
3. If needed, add additional documents to your cart.
4. To check out, click on the cart icon at the top of the docket with the number on it:
   
5. Follow the instructions to complete your order and pay.
6. Your documents will be available to download immediately.
7. You will receive two receipts, one for payment and one with a link to the documents you purchased. Your documents will remain available to download for 30 days.

See the E-Certify User Guide for detailed instructions.

Each electronic certified document uses advanced encryption to produce a tamper-proof electronically certified document.

Each document will have a unique electronic reference number for identification printed on each page and contains a digital signature identifying the certifier and tamper-evident seal validating the document as a true and accurate copy of the original recorded. 

Electronically certified documents are available to download for 30 days after purchase. There is no limit to the number of times you may download the PDF during that time.

You can verify electronically certified documents by using the clickable link on the document's cover page, scanning the QR code on the cover page with a smartphone or entering a unique code online in eCaseView. There is no fee to check certification.

For security purposes, you must use a VPN (virtual private network) to access online services such as eCaseView, Official Records, Jury Services and more from outside of North America. The Clerk of the Circuit Court & Comptroller’s office does not explicitly endorse a specific VPN. Any VPN that simulates the user’s traffic as originating in the United States should be sufficient. Here is one option:

1. Navigate to https://account.protonvpn.com/signup/account and select Get Free to create a ProtonVPN account.
2. Follow the steps on the page to create an account.
3. Once your account is created, select the appropriate ProtonVPN Client depending on what kind of computer you are using (Windows/Linux/MacOS, etc.) to download the VPN.
4. Install the application.
5. Open the application and sign in.
6. Once signed in, select to use the United States on the left side of the application as your IP country of origin.
7. You should now be able to access our online services without issue. Remember to disable the VPN after you complete your transaction, or your computer will run slower than usual.