1. Go to www.clerkecertify.com and click on the yellow "Receipt Lookup" button or "Receipt Lookup" at the top of the page. Enter the order's receipt number and the email address used for your transaction to retrieve the document.
2. If the document is not found, you may have mistyped your email address. Please contact our Records Service Center for assistance at ORWEB@mypalmbeachclerk.com or 561-355-2932.

Triedata, our E-Certify vendor, charges a $6 processing fee per document for the online convenience, and the Clerk charges the $2 statutory certification fee per document. The payment processor, MyFloridaCounty, applies a 3.5% surcharge for credit card, debit card, Google Pay and Apple Pay transactions.

eCertification offers superior security to the wet stamps used previously. Notwithstanding, eCertification technology is new and not all banks are aware of the change. If your bank requires the “in full force and effect” stamp on the document, bring the letter to our office and we will wet stamp it for you at no additional charge. Please note that revoked letters are ineligible for certification.

1. Go to eCaseView and search for the case you need.
2. Click on the cart icon to the left of a document to add it to your E-Certify shopping cart.
3. If needed, add additional documents to your cart.
4. To check out, click on the cart icon at the top of the docket with the number on it:
   
5. Follow the instructions to complete your order and pay.
6. Your documents will be available to download immediately.
7. You will receive two receipts, one for payment and one with a link to the documents you purchased. Your documents will remain available to download for 30 days.

See the E-Certify User Guide for detailed instructions.

Each electronic certified document uses advanced encryption to produce a tamper-proof electronically certified document.

Each document will have a unique electronic reference number for identification printed on each page and contains a digital signature identifying the certifier and tamper-evident seal validating the document as a true and accurate copy of the original recorded. 

Electronically certified documents are available to download for 30 days after purchase. There is no limit to the number of times you may download the PDF during that time.

You can verify electronically certified documents by using the clickable link on the document's cover page, scanning the QR code on the cover page with a smartphone or entering a unique code online in eCaseView. There is no fee to check certification.

For security purposes, you must use a VPN (virtual private network) to access online services such as eCaseView, Official Records, Jury Services and more from outside of North America. The Clerk of the Circuit Court & Comptroller’s office does not explicitly endorse a specific VPN. Any VPN that simulates the user’s traffic as originating in the United States should be sufficient. Here is one option:

1. Navigate to https://account.protonvpn.com/signup/account and select Get Free to create a ProtonVPN account.
2. Follow the steps on the page to create an account.
3. Once your account is created, select the appropriate ProtonVPN Client depending on what kind of computer you are using (Windows/Linux/MacOS, etc.) to download the VPN.
4. Install the application.
5. Open the application and sign in.
6. Once signed in, select to use the United States on the left side of the application as your IP country of origin.
7. You should now be able to access our online services without issue. Remember to disable the VPN after you complete your transaction, or your computer will run slower than usual.